People Operations Advisor
This is an exciting opportunity to join the International HR Operations team of a truly global organisation. As a People Operations Advisor, you will play a key role at the heart of the employee experience, bringing your expertise, initiative, and people-first mindset to support the wider HR function.
Working closely with the HR Business Partner and Employee Relations teams, you will provide high-quality, pragmatic advice across a range of people matters, ensuring consistent, compliant, and customer-focused outcomes.
This is a full-time, permanent position offering excellent benefits within a collaborative and flexible working environment, including two days per week working from home.
The Role
- Provide high-quality, technical advice on a wide range of employee relations matters, including probation, absence management, disciplinary and dismissal processes, and flexible or lifestyle-related requests
- Take ownership of employee and manager queries from start to finish, delivering a consistently high standard of service.
- Manage expectations through clear, professional, and timely communication
- Collaborate with the wider team, providing additional support where required.
- Use initiative to identify opportunities for improvement and contribute to the development of more efficient and effective ways of working.
You will need
- Proven experience in an advisory role with strong generalist employee relations case management expertise.
- Confident and clear communicator, able to influence and build strong working relationships.
- Highly organised with exceptional attention to detail and the ability to manage competing priorities and deadlines.
- Process-driven problem solver with a passion for continuous improvement, efficiency, and simplification.
- Customer-focused mindset with strong technical capability across IT systems (SAP) and Microsoft Office tools.
If you have any queries about the role, contact Alice on 0121 633 4443. If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer.
Katie Bard will manage your application in accordance with GDPR and the Data Protection Act 2018, and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website for further details on how we manage your data. If your application is successful, we will contact you and handle your personal information in line with GDPR guidelines. If unsuccessful, your application and associated data will be deleted within six weeks.
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