HR Onboarding Team Leader
HR Onboarding Team Leader
£40,000- £45,000
A great opportunity is now available for a HR Onboarding Team Leader to join the People Services Team within the International People Operations function, based in Birmingham city centre.
This hybrid position currently requires working on-site in the Birmingham office three days per week.
Key Responsibilities:
- Lead and inspire a team of 4–5 talented People Operations Administrators.
- Collaborate closely with a supportive group of People Operations Team Leaders who share knowledge, ideas, and best practice.
- Be the go-to expert for the Onboarding & Admin hub and play a key role in shaping an exceptional employee experience.
- Take ownership of the internal ticketing system, prioritising urgent requests efficiently.
- Delegate tasks effectively and guide your team in managing priorities with confidence.
- Produce insightful weekly reports that help drive decision-making across the business and People Management Team.
- Ensure new starters experience a seamless onboarding journey.
- Lead meaningful projects and oversee workload that contributes to continuous improvement.
- Review data accuracy and provide constructive feedback, encouraging team development.
- Coach, mentor, and upskill team members to deliver a customer-centric HR service.
- Help resolve escalations, finding a solution to improve outcomes.
Prior Experience:
- knowledge of HR Service functions is a definite advantage.
- Previous experience working in a shared HR services environment.
- A real passion for ensuring employees experience is central to what you do.
- Prior experience working as a team leader, or a supervising role.
- Confident in using onboarding systems, or HR modules.
- Beneficial to have familiarity with managing employment screening processes.
- Strong stakeholder management skills.
The ideal candidate would need previous experience in successfully onboarding new starters, ideally within legal or professional services and advanced experience working with Microsoft Office programmes.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website.
If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency
To apply for this role
