Developing Careers for Office Staff

We’re looking for an organised and proactive Sales Support Administrator to play a vital role in our established client who are based near Burntwood/Litchfield on a temporary basis. This is a fantastic opportunity to be at the heart of the customer journey, supporting the full sales process from reservation through to completion.

Main Responsibilities:

• Manage the authorisation of all new reservations, including inputting exchange, deposit, and completion details

• Distribute reservation confirmation letters to customers

• Handle customer choices administration, inputting selections, placing supplier orders, and keeping records up to date.

• Process upgrade and options order forms from Sales Advisors, orders are shared with Commercial and Site teams, and customer confirmations are completed.

• Verify customer contract details, obtain appropriate director signatures, witness agreements, and return contracts to solicitors as required.

• Complete monthly survey reports, including reservation, exchange, and completion data.

• Collate and report data and ensure customers receive all the information they need for a smooth move-in experience.

• Maintain and manage customer welcome packs to support a first-class handover process.

For this role you would ideally need to have previous administration experience and/or support experience.

If you have any queries about the role contact Katie on 0121_633_4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data. Katie Bard is acting as an employment agency.